returned gateway verified
had to return a gateway........ They keep texting me that it's not been received. Tracking shows it was received by them 10 days ago. I keep calling the number & having to leave message or for them to return call & now for 2 days no one has called back. Is there a way to verify received on-line on my account?
3 months ago
We can address your concern about the gateway you returned, Maymorris.
Once the gateway has been processed in our system, you'll receive a confirmation email. If you end up receiving an email that states you'll be charged for the gateway, let us know, and we'll submit a dispute for you.
If you need help with anything else, let us know.
Thanks for visiting the AT&T Community Forums.
Aminah, AT&T Community Specialist