Contributor
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3 Messages
No guest access AT&T Netgear 7550 B90
During a service call, AT&T replaced my modem/router with the Netgear 7550 B90. I no longer have a guest access for the internet showing in
WiFi. Netgear said they couldn't help as this gateway is for AT&T only. We need "guest access for internet only" for when our tech savy relatives and grandkids visit so they are not in "our space". What simple option or solution is there to have an internet only guest access?
ATTHelp
Community Support
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232.1K Messages
5 years ago
Hello @Siam09,
We understand that you're trying to setup a guest network. Don't worry we can point you in the right direction.
Take a look at this thread here that has information that can help with this. Also on this page here is the link to the user manual for the router you have. If the router is capable of having a guest network setup follow the manual to set one up.
Charles, AT&T Community Specialist
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Siam09
Contributor
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3 Messages
5 years ago
Does AT&T offer another gateway with a guest access SSID?
I've read about the WAP's but am not sure of how complicated to set up and use for guest access; and if compatible with AT&T's 7550 as well as there is again more costs for equipment. Disappointed with the 7550 as it is not meeting our needs of having the guest access SSID.
Any other suggestions?
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ATTHelp
Community Support
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232.1K Messages
5 years ago
Hey, Siam09.
Let us see how we can help!
Since this is account specific, we'll have to continue this conversation in a Private Message (PM).
Check your forums inbox by clicking the envelope at the top of the page, look for a message from ATTCARES, and respond with the requested information.
We look forward to assisting further!
Ramses, AT&T Community Specialist
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