My Wireless

Hey @lovieann7,

We are here to help with your Wi-Fi connection to your Smart TV. Could you please provide some more details for us to narrow down where the trouble maybe.

• Is your Smart TV able to discover your Wi-Fi network?
  • If not, there maybe a distance issue, and will require a Wi-Fi extender to help cover that area.
  • To help troubleshoot this, use the Smart Home Manager app, and to check the signal strength in that location.
• Are you receiving a login password error?
  • If so, you can reset your Wi-Fi password using the Smart Home Manager app or follow this self-help link on changing your Wi-Fi network information.

Let us know if this helps.

Max, AT&T Community Specialist