I was just "upgraded" from the 2Wire i3812 to the NVG589 - now I can't access sec cams remotely
Our 2Wire set up has worked fine for a few years. Due to rcent problems with pixelation and no on-demand service, a tech came out and replaced all the equipment with the NVG589. That actually made everything - TV, Phone and internet - not work, but fortunately we found a "street team" guy (as opposed to the "in-home team") who was able to fix the issue with a HW replacement and SW upgrade at the street.
So now we have this new gear, and after reading threads in the ATT forum, reading the admin manual, and spending some time playing with the RG setup on my computer, I can't figure out how to make it work.
On the 2Wire, I put the camera DVR in DMZ mode and used port forwarding, etc. to make the remote camera and camera DVR viewable using the MEye phone app, but nothing I did there seemsto cross over to the Motorolla setup.
Can anyone help me figure out what I need to do to get back to what I had before ATT decided to "upgrade" me? The techs don't seem to know what to do, and last time it was this forum that helped me figure out the 2Wire config.