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mtc736's profile

Contributor

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1 Message

Monday, May 5th, 2014 12:01 PM

I have a Foscam FI8910W and I cannot get it to work remotely.

I've gone through the directions for port forwarding but the connection always times out when I try to access the camera.

Former Employee

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4.9K Messages

10 years ago

Hello, mtc736!

 

Thanks for posting. I'm sorry to hear you're having difficulty getting your camera to work remotely. We would be happy to look into this, so please click here to send us a private message. 

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen. 

 

In the meantime, feel free to message me with any other questions or concerns!

 

-Mariana

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