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Tax_Man's profile

2 Messages

Friday, August 18th, 2023 11:56 PM

Data light on Fibre wall jack not lit

Power went out for a few seconds.  When it came back on,the data light on the Fibre wall jack not lit.  I am unable to locate a model number.

The power, pon are green  the alarm is not lit unless I unplug the Fibre cable. I tried a reset on the device, no change. Cycling the power had no effect

2 Messages

10 months ago

the broadband light on the router is flashing red

Community Support

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232.8K Messages

10 months ago

Thanks for reaching out to us about your internet service and we'd be happy to help you, @Tax_Man

 

In order to take a closer look into what is happening with your service then we'll need to gather some information and meet in a DM. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

 

We look forward to hearing from you. 

 

Robert, AT&T Community Specialist

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