2 Messages
Data light on Fibre wall jack not lit
Power went out for a few seconds. When it came back on,the data light on the Fibre wall jack not lit. I am unable to locate a model number.
The power, pon are green the alarm is not lit unless I unplug the Fibre cable. I tried a reset on the device, no change. Cycling the power had no effect
Tax_Man
2 Messages
10 months ago
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ATTHelp
Community Support
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232.8K Messages
10 months ago
Thanks for reaching out to us about your internet service and we'd be happy to help you, @Tax_Man.
In order to take a closer look into what is happening with your service then we'll need to gather some information and meet in a DM. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
We look forward to hearing from you.
Robert, AT&T Community Specialist
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