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Bellann's profile

Contributor

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1 Message

Monday, December 2nd, 2019 8:21 PM

Closed

Att return shipping address

I don’t need a shipping label just AT&T’s return shipping address. I’ve lost a package at the post office & have to fill out a bunch of paperwork & have no clue as to what AT&T’s address is. I would very much appreciate anyone’s help in this matter! 

Y’all have a Merry Christmas & Happy New Year! Be Blessed in your travels & throughout the year....

 

Thanks again

Community Support

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232.4K Messages

4 years ago

Hello @Bellann,

We understand that you are needing the return information. Don't worry, we can provide you with return information.

When it comes to returning equipment you can simply take it to your nearest FedEx or UPS locations that support returns in your area. Please let us know if that works for you.

Charles, AT&T Community Specialist

New Member

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3 Messages

2 years ago

What a useless, non-reply, Charles. OP said that the original shipment was LOST IN TRANSIT (presumably, on the prepaid label that AT&T already provided). S/he needs information on AT&T’s address because USPS (or any other common carrier) will almost NEVER fulfill (pay) a claim without a statement (and/or other information) from the recipient. For instance, sometimes the recipient needs to make a sworn statement (what some call an “Affidavit”).

ACE - Expert

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27.9K Messages

2 years ago

2yo post and will be closed.

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