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thom71's profile

Tutor

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9 Messages

Friday, October 16th, 2020 12:29 PM

Signing into MyYahoo/ATT account

I use ATT for email only and use MyYahoo for sign in.
I use ATT for my sbcglobal.net email address..........was a former ATT user.


First, I get an error message every time I try to sign and have to go through the Forgot Password process
every time.

Second, I can't be signed into MyYahoo (through ATT) on my iphone and my home pc at the same time.
Again, I always have to go through the Forgot Password deal every time....frustrating.

Community Support

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231.8K Messages

4 years ago

Greetings @thom71,

 

We appreciate you for reaching out to us in regards to going through the "Forgot Password" process every time. We'd like to ask some questions for better understanding.

  • How long has it been since you were an AT&T customer? 
  • Have you tried to "saved password" ? 
  • Are you getting any error messages? 

Jacob, AT&T Community Specialist 

Tutor

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9 Messages

4 years ago

It’s been several years since I was a customer but have been using the email format 

My main issue is I can’t be signed into my home PC and iPhone at same time

When I do try to sign back in att doesn’t recognize my sign in and I have to do the Forget Password routine 

Thanks 

Community Support

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231.8K Messages

4 years ago

Hi @thom71,

 

We understand.

 

Please visit our forums post which goes over what to do when your email is not working. This provides information, and troubleshooting options. All of this will be listed on the page, and will provide a variety of methods you can try to get around this issue. 

 

Thank you!

 

Collin, AT&T Community Specialist

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