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1 Message

Tuesday, August 11th, 2020 9:17 PM

My email I have used for years no longer exists?

I did not delete my email. I have used Yahoo email to log in to my email account [email scrubbed] and since just last week I have been unable to log in. This goes beyond not accepting my password or forgetting it - When I type in my email, the website simply says "This email does not exist" and will not let me take any steps to recovering the email. What's going on?

New Member

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12 Messages

4 years ago

I have a suggestion that may help verify your account.   Go to ATT.com and click on account.   Then select sign-in.  Did your user ID display on the sign-in screen?   Probably not.  Do not key anything, but select Forgot Password.    A new sign-in screen will display.  Key in your user ID and follow the instructions.  You may need to reset your password (or keep the old one).      

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