Community Support
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2.7K Messages
Enter the Yahoo Password for Your Email – Things to know from AT&T
You are probably wondering if reentering your email password is a legitimate request from AT&T. Don’t worry, it is 😊
AT&T is improving your email experience by adding a Secure Mail Key. There are steps we are taking to make this happens and reentering your password is just the first step. So, sit back, relax and reenter your password.
Don’t Remember Your Password?
- Go to myAT&T.
- Select Forgot Password?
- Complete the password info.
- Choose security questions or temporary password and follow the prompts.
If you choose temporary password, we’ll let you know where we sent it. - Create your new password.
Do you use an email client like Outlook or MacMail?
If you use a client, not to worry our Setup Your Email Client page will guide you through the steps and help you update some settings.
Heads Up: You do not need to make changes if you have a compatible mail client shown below.
Compatible Applications
- Outlook 2010, 2013, 2016
- Mozilla Thunderbird
- Windows Mail on personal computers running Windows 8 or older
- Apple Mail/Mac Mail on macOS 10.10/Yosemite or older
Want to learn more about Secure Key?
Secure Mail Key & Your Email App
Learn more about password resets.
Step by step guide to get back in your email – powered by the Troubleshoot & Help tool.
ChrisZ, AT&T Community Specialist
AT&T Help
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
ATTHelp
Community Support
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231.6K Messages
5 years ago
Hello @BBurpee
We're happy to help!
Troubleshoot your Bellsouth email with this solution article. Start at the section labeled WebMail and Features Troubleshooting.
Let us know if you still need assistance!
Aminah, AT&T Community Specialist
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Lazerkman
Contributor
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2 Messages
5 years ago
I phone x blank emails mail app iOS software solution. Reset network still have issues.
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Lazerkman
Contributor
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2 Messages
5 years ago
IPhone X blank emails on new phone no issues on iPhone 8. Don’t know what to do. Already reset network.
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ljrobic
Contributor
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1 Message
5 years ago
Years ago I added a second email account using the Mailbox Listing in the settings function. For some unknown reason the second email account is not able to synchronize and the emails for the second account are not being transferred. I have tried changing the password on the second account with an success. I am using Microsoft Edge and Yahoo Mail. I tried using Chrome web browser with the same results. Any suggestions on how to get the second account to synchronize?
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ATTHelp
Community Support
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231.6K Messages
5 years ago
Hi @BBurpee,
We are delighted to help.
Try this website for information and some helpful links for Client E-mail setup and troubleshooting.
If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!
Lafayette, AT&T Community Specialist
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MHobson1
Contributor
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3 Messages
5 years ago
My att.net email is not working ???
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ATTHelp
Community Support
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231.6K Messages
5 years ago
We're here to help, @ljrobic!
We recommend checking out our E-mail Troubleshooting Article. You may want to try clearing your cache and cookies, and logging back in- or resetting up your secondary account on your primary.
Keep us updated on if this helps- we'll be here if you need any further assistance!
Donovan, AT&T Community Specialist
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Fosterworx
Teacher
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16 Messages
5 years ago
I am suddenly not receiving emails. I've been receiving 1 or 2, sometimes 0 emails. I should have received a receipt for a purchase today, but still have not. This started happening just after our home page was changed to "Currently from AT&T. What do I need to do to get my emails?
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mrdavo
Contributor
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1 Message
5 years ago
I need a tech to come to my house and correct all of the new AT&T changes on my PC, ipad, and (2) iphones.
Any help or contact info will be greatly appreciated. This is the 6th week with this problem.
Dave
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Travis_Lloyd
Mentor
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106 Messages
4 years ago
So just to confirm, if I'm using the Outlook 2019 client (part of the standalone Microsoft Office Home & Business 2019) (not Office 365 by the way, just to be clear) I should be good-to-go without having to mess with any of this "Secure Mail Key" mish-mash? My garden-variety password in Outlook has worked just fine for decades now and I'm not keen to add any more complexity to it than absolutely necessary.
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