Contributor
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1 Message
AT&T relationship with Yahoo Mail
Back a few years ago I had ATT-U VERSE. I loved it. Problem is they sold out to Frontier and then things started to happen. Recently within the past 2 weeks I cannot open my yahoo e-mail with the password I have been using since yahoo was hacked(changed password and every thing was fine; for awhile. Now I can't access my yahoo mail. A message comes on to change my password. I do that and I get a message that sends me into loop that goes round and round. I cannot join AT&T since they no longer service my area and they arbitrarelly closed my E-Mail. My e-mail address was
A.................@snet.net. How can a company cancel your e-mail that you had for years. AT&T can't help me and Yahoo is a waste of time to get help. It is just terrible and I guess I have no choice but to give up and lose all my e-mails with a new address. Is there anybody out there that can help me to decouple AT&T from Yahoo mail??
ATTHelp
Community Support
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232.1K Messages
7 years ago
Hi @barthal,
Sorry to read of the password trouble you are having. On this page you will see a section named Internet Hot Topics. You will find a link labeled Email Login Trouble. Click on that, you will find information there to change your password for free and active member accounts. If you are on a browser, the link will be to the right. If you are on a mobile device, scroll down to find it.
Hope this helps,
-ATTU-verseCare
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