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dauncydeb's profile

Contributor

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2 Messages

Wednesday, January 31st, 2018 4:31 AM

at&t not connecting to aol emails!! HELP!

Hello -  I have not had any access to my aol email thru my at&t uverse.  It has been almost 3 days now.  I have called aol, and they said there is a connection problem with at&t and aol emails, and it should be fixed "soon".   

I am very concerned about this, unable to access my aol email thru any other server, since my wifi is with at&t.

 

Please respond asap as to when this problem can be addressed.  

 

This is the screen that appears after about 5 minutes of trying to load:

 

This site can’t be reached

my.screenname.aol.com took too long to respond.

Try:

ERR_TIMED_OUT
 
 

 

Thank you =  

 

Debbie C.

 

 

Expert

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15K Messages

6 years ago

Do you have the aol email set up to forward to your att email?

Can't you log directly on to aol's webmail to get the email there?

Contributor

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2 Messages

6 years ago

I'm having the exact same problem, Any update on the fix?

Contributor

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2 Messages

6 years ago

AOL Email just started working again.

Contributor

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2 Messages

6 years ago

Hi - after much frustration, I found this to work for me:

Go to in cognito private browsing on your device

Sign in to your att account.

Open a separate tab for aol.

After a few minutes, I tried to sign back in to aol.

The first time it still didn’t come up, the second time the sign- in aol email box came up. I signed in, and there were 500+ emails waiting!

So far, it has been working ok in the regular browsing again - hope this helps.

So frustrating that aol couldn’t help - even their tech dept was clueless.

Take care!

Contributor

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1 Message

6 years ago

I use iPad and iPhone. I have ATT. For three years I’ve had daily issue where I get messages saying AOL  password is incorrect ( it isn’t )..but, I DID get the emails. Finally this week I stopped getting any emails at all. I tried deleting the AOL account on the iPad, and reloading it. All that did was delete

my other folders Under incoming mail. So I finally decided that’s enough and switched to Gmail, I will now use the program that allows alias function so I will still get anything sent to AOL. Very frustrating to lose my 25 year email address. 

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