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U-Verse Internet Down in West Sacramento
U-Verse internet started going in-and-out about noon today, and completely down about 12:10 PST. Still completely out. Called support and the usual "Yes, there is an outage but I don't have any details on how long it will take to resolve."
ATTHelp
Community Support
•
231.7K Messages
3 months ago
Hi @arcothunder2! Thank you for reaching out to us. We understand that you're facing issue with your U-Verse internet connection. We hear you, and happy to assist you.
Please visit our website to check for an internet outage. Enter the ZIP code and required details to get to know more details about the outage.
Sign up for updates about your outage, and we’ll also let you know when it’s over. Here’s how:
If you can't connect to the internet and there’s not an outage, a system restart may get you going again. Press and release the power button on your Wi-Fi gateway, All-Fi Hub, or modem. Or, you can unplug your equipment and then plug it back in.
The restart can take up to five minutes and affects all services that use your internet including phone and TV.
For more information please visit our website about check for internet outages.
Let us know how it goes.
For further assistance we're here to assist you.
Thank you.
Nate, AT&T Community Specialist.
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