Sudden problems with streaming
Starting about a month ago, my Netflix and Amazon Prime streaming on my computer all of the sudden began "stuttering." What I mean is, it will stop for a fraction of a second and then continue. Sometimes it will start buffering in the middle of a movie. I've contacted Netflix and Amazon and they both say it's my internet speed. I went through all of the troubleshooting steps, and it still happens. *I have never had a problem streaming before with this speed.* How will you make good on this?
(I do NOT want someone to up-sell me to a higher speed; I would go to another provider who can ensure flawless streaming instead.)