Teacher
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19 Messages
prodigy.net email account
I have seen other posts on this but without an answer. I cannot access my prodigy.net email account. Getting various error messages from yahoo, including it does not recognize my email address. What is happening here? This is a major issue for me as most of my on-line activity is tied to this account.
Any help would be greatly appreciated.
ATTHelp
Community Support
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232.1K Messages
5 years ago
Hello @cozmob,
I understand how frustrating that can be, let's address your issue.
Have you tried a password reset? This normally resolves issues related to access your email.
You do so by going to our main website.
Let us know if this resolved your issue.
Mihai AT&T Community Specialist
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cozmob
Teacher
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19 Messages
5 years ago
message saying page requested not found.
What is going on? my prodigy.net account is my primary email address and i
have not been able to access it for weeks.
Please help.
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cozmob
Teacher
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19 Messages
5 years ago
Still no resolution nor explanation regarding this problem.
Need HELP!!!!
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Toddtim
New Member
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4 Messages
4 years ago
Any resolution here? I am having the same issue.
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ATTHelp
Community Support
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232.1K Messages
4 years ago
We would be happy to help you with your prodigy email account @Toddtim!
When you attempted to access your email through the Currently website and it did not recognize your email, did you try the process for Forgot User ID to see if that would help you get through?
If you are attempting to access your emails through a client such as Outlook or Apple Mail, ensure you have a Secure Mail Key setup. This is required now that AT&T has made accessing your email even more secure.
We also have an online tool you can you to walk you through how to repair your email access. If the forgot user ID process does not work, see if this tool will have more options. Follow: Common Topics > Email Setup and Repair.
Please let us know if this helps resolve the issue!
Jessika, AT&T Community Specialist
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Toddtim
New Member
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4 Messages
4 years ago
Yes, I tried the "Forgot User ID" and that didn't help. About 7-10 days ago I quit being able to send/receive emails on my old prodigy.net account. I have called Yahoo and they cannot help because it is an account now held by AT&T. I have called AT&T and they cannot help. I am unable to login on my phone or desktop thru Currently.com or any other access point. I receive a message that my account doesn't exist or that my username and password aren't recognized. Even my IT firm couldn't get this straightened out. Please help.
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ATTHelp
Community Support
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232.1K Messages
4 years ago
Hello @emilyg4,
I am here to the help with your Email trouble. I will be reviewing your case, and calling you by the end of today. You can also reach me at 1.800.207.1233 Ext 65589, Sun - Thurs between 10 am and 7 pm CT.
Look forward to working with you.
Max, AT&T Community Specialist
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ATTHelp
Community Support
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232.1K Messages
4 years ago
Hey @Toddtim,
I tried to call your cell and was unable to leave a message.
Feel free to call me back.
Max, AT&T Community Specialist
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ATTHelp
Community Support
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232.1K Messages
4 years ago
Hey @Toddtim,
I tried to call your cell and left you a voicemail to see if you were still having trouble with your Email.
Feel free to call me back.
Max, AT&T Community Specialist
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