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strongkms's profile

New Member

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2 Messages

Wednesday, March 29th, 2023 10:55 PM

Att.net email

If I cancel my att home internet can I keep my att.net email?

Accepted Solution

Official Solution

ACE - Expert

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35.9K Messages

1 year ago

AT&T's policy is that if your closed Internet account is in good standing (i.e. no balance due, no unreturned equipment), that the e-mail address is turned in to an "AT&T Free E-mail Account" and you can continue to use it indefinitely.  Be warned that what little support you might get for e-mail as a paying customer will be gone when the price is free.

New Member

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2 Messages

1 year ago

Can you direct me as how I turn my current account into the free account? Thank you ! 
I don’t pay anything now for the email.

ACE - Expert

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35.9K Messages

1 year ago

There is nothing to do (other than end your paid service).

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