Claufdez12's profile

New Member

 • 

2 Messages

Fri, Feb 25, 2022 11:03 PM

How can I get att to come and fix the mess they left when they installed their cables?

How can I get att to come and fix the mess they left when they installed their cables? I don’t even have the service and my house front is a hazard for pedestrians. 

ATTHelp

Community Support

 • 

192K Messages

4 m ago

Please accept our apologies for any mess that may have been left on your property, Claufdez12!

 

To begin the cleanup process, please call our Property Damage Claim Center at 855-365-4976.

 

Be sure to have the following information available before you file:

  • Location – The physical address or GPS coordinates for the location where damage occurred.
  • Photos – Include close-ups and wide views of the area damaged. If possible, include photos of the person, vehicle, or equipment that caused the damage. Photos can be from cameras, cell phones, or other devices.

Good luck and thank you for visiting the AT&T Community Forums.

 

Aminah, AT&T Community Specialist

New Member

 • 

2 Messages

4 m ago

Thank you for getting back to me. Unfortunately calling att only gets me a ticket number, someone comes, sees the mess, closes the case and no one fixes anything (3 times has happened the same thing). 

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.