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Parallelism's profile

Contributor

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2 Messages

Wed, Dec 19, 2018 3:59 AM

BGW-210 wired speeds are NOT parallel!

I have the BGW-210 with 1000/1000 service.  Internal tests within the BGW-210 configuration page shows perfect 940/940.  Any time I hardwire directly to the BGW-210, however, via Ethernet I get 550/940.  I’ve tried multiple devices with gigabit Ethernet cards, switching Ethernet cables, trying different Ethernet ports on BGW-210, and making sure there are no other devices plugged in (and with Wifi off).  Ive even tested the connection to an Orbi router (ie the connection from the BGW210 to the Orbi directly), and its always 550/940.

 

Any ideas on how to get my actual speeds from the BGW210 to an Ethernet connected device up to the 940/940 mark?

 

 

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

 • 

162.5K Messages

3 y ago

Hi @Parallelism!

Thanks for reaching out to us here! We suggest that you view this article on how to Optimize your network experience with your Router.

You can also view this article on Optimizing your Internet Speed.


Let us know if this helps!

Yetty, AT&T Community Specialist.

Contributor

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2 Messages

3 y ago

Negative.  You sent me a link about something having to do with WiFi config.  My issue isn’t with WiFi from the device at all.

Brand User
ATTHelp

Community Support

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162.5K Messages

3 y ago

Hello @Parallelism

Are you also experiencing drops in your internet connection?

Charles, AT&T Community Specialist

Tutor

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7 Messages

3 y ago

@Parallelism are you using an Antivirus? I use Avast and it slows down the DL portion of my download to around 4-500mbps. If you are using disable it for like 10min then run speed test and everyone will it the 936/936. Minute I would engage antivirus back on sure enough DL would be halfed but upload no problem as it doesn't filter outgoing info I guess. Not sure that is your issue but that is what affected my download speeds

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