Tutor
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4 Messages
AT&T Gigapower 1Gbps used to be great!... now - not so much
For over a year now, I have consistantly had speeds of 930-940Mbps up and down. Ever since they came out and replaced the fiber to my house it has been between 700-800MBps U/D. Had them come out again today and the tech says he doesn't see anything wrong. Light levels are perfect - CO connections are good. We even swapped the gateway with no better results. To me - this may point to the gigapower account profile for my account being limited. Not my hardware/connections/ONT/Fiber lines. How can I get someone to take a good look at my gigapower 1Gbps profile? Or help me figure this out if it is not a profile issue. I would like to get my speeds back on point.
Any AT&T senior level folks want to give me a hand with this? It would be greatly apprecaited!
Thanks in advance!
David
Dgaxe1987
Employee
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69 Messages
8 years ago
@Dpsypher did he say what the light levels were? out of curiousity.
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Dpsypher
Tutor
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4 Messages
8 years ago
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