Teacher
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8 Messages
iPhone Not Connecting to Microcell
I have had the AT&T Microcell now for about a month. When it works, it works great. But for some reason, it gets to where it won't connect to my phone. I am right now sitting here with my iPhone sitting on top of the Microcell and yet it still won't connect. On the iPhone, I've tried rebooting it, turning WiFi on and off, turning 3G on and off, and turning flight mode on and off... and still I sit with no bars. Sometimes it will work fine... sometimes it won't. I can spend 15 or 20 minutes and restart the Microcell and that will work sometimes. I believe this is happening with our other non-iPhone phones too, but I don't use them every day so have the most knowledge about my iPhone. It is very, very frustrating because the coverage here is so bad that when the Microcell isn't kicking in then its hit or miss on calls and texts. Any ideas on how to troubleshoot this? I need reliable service here.
shj
Contributor
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1 Message
12 years ago
Same problem. Checked my phone settings to make sure I had 3G enabled. I didn't, so I enabled it, and now it works. Try it.
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bko43
Contributor
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1 Message
11 years ago
Where do you do that? I looked under settings. Mine works, but my sister is visiting and I can't get her 4S to connect.
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JessicaOh!
Contributor
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1 Message
11 years ago
Thank you so much! I also had this frustrating problem and had reset my MC and iphone multiple times without their connecting. (The connection was just suddenly lost 4 days ago after a year or more of working very well.) The first reset of the MC fixed the problem with my husband's phone but I could not make mine connect. I just tried turning airline mode on and off and that fixed it.
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OttoPylot
ACE - Expert
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24.3K Messages
11 years ago
A little late to respond about turning off 3G but that can only be done on a 3GS under Settings -> General -> Network. That feature is not available on a 4S and above.
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shotokandad
Contributor
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2 Messages
10 years ago
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shotokandad
Contributor
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2 Messages
10 years ago
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OttoPylot
ACE - Expert
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24.3K Messages
10 years ago
What is your setup and is the MicroCell new (purchased from AT&T)?
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QuiltMaven
Contributor
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1 Message
10 years ago
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OttoPylot
ACE - Expert
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24.3K Messages
10 years ago
Why don't you start a new thread and list your issues, setup, etc and maybe we can help you. We have numerous iPhones of different "vintages" and none of them have ever had connection issues.
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