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joehkc

Mentor

 • 

53 Messages

Wed, Jan 15, 2020 5:40 PM

wifi calling

Sometimes have to delete my WiFi Network from iPhone and reconnect to call. Often I get no audible for text messages, either on WiFi or cell. I have the latest 13. update and my WiFi speed test runs consistently at 30Mb downloads and 4Mb upload

Responses

Brand User
ATTHelp

Administrator

 • 

108.4K Messages

1 month ago

Hello @joehkc,

 

We can definitely provide you with some troubleshooting steps for these issues that you've been experiencing with Wi-Fi Calling. We recommend using our Troubleshoot & Resolve Tool to fix this. Simply select your device and the issue, then follow the steps to find a solution. Let us know if this helps!

 

Sean, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
mobilemax

Employee

 • 

764 Messages

4 weeks ago

Hello,

Give a Network reset a shot. You can do this on your iPhone by “Settings > General > Reset (bottom) > Reset Network Settings”. This will refresh the iPhone’s connection and ask you to renter the WiFi password after it reboots.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.