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joehkc's profile

Mentor

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62 Messages

Wednesday, January 15th, 2020 5:40 PM

wifi calling

Sometimes have to delete my WiFi Network from iPhone and reconnect to call. Often I get no audible for text messages, either on WiFi or cell. I have the latest 13. update and my WiFi speed test runs consistently at 30Mb downloads and 4Mb upload

Community Support

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231.9K Messages

4 years ago

Hello @joehkc,

 

We can definitely provide you with some troubleshooting steps for these issues that you've been experiencing with Wi-Fi Calling. We recommend using our Troubleshoot & Resolve Tool to fix this. Simply select your device and the issue, then follow the steps to find a solution. Let us know if this helps!

 

Sean, AT&T Community Specialist

Employee

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797 Messages

4 years ago

Hello,

Give a Network reset a shot. You can do this on your iPhone by “Settings > General > Reset (bottom) > Reset Network Settings”. This will refresh the iPhone’s connection and ask you to renter the WiFi password after it reboots.

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