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Joe6565's profile

Voyager

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3 Messages

Friday, November 30th, 2018 8:27 PM

Unlock in progress for days

Hi,

I’m trying to unlock 3 at&t iPhones I have. I went through the unlock procedure on at&t’s website and confirmed the requests. All of them are past the 2 business day deadline. When I check the status it still says in progress. Can anything be done?

Here are the request numbers:

NUL525042432630

11/27 1:31AM

NUL219242435523

11/28 10:45AM

NUL823243243836

11/27 3:49 PM

 

ACE - Sage

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118.3K Messages

6 years ago

You can check progress here.   https://www.att.com/deviceunlock/#/

If approved, you only need to connect with iTunes.  If the phones are very old, they may take more time, but ATT should have notified you. 

 

Voyager

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3 Messages

6 years ago

Hi, I checked them over there, that’s where I got the in progress information. They are newer models, so I don’t know what could be the problem. @ATTMobilityCare 

ACE - Sage

 • 

118.3K Messages

6 years ago

You can call and speak with tech support.  They should be able to tell you what the hold up is, and review requirements if needed.  

If Tech support can’t help, file an FCC complaint. 

 

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