AT&T Community Forums

transfer cellular plan

My new ipad 7th Gen came from Amazon without a SIM card. The card in my old ipad 3 is too big to fit into the slot in this new ipad, so I ordered a new SIM card and installed it into the new ipad. Now I am getting a message that says I have no more cellular data. On the new ipad, I clicked on a button to Transfer to a new ipad but I got nowhere.

So how do I transfer my data plan from the old ipad to the new one?

Thanks.

Responses

ATTHelp

Community Support

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231.5K Messages

4 years ago

Hi @cranneberry

Thank you for reaching out to us. We'll be happy to assist you. What exactly happened when you tried to transfer the service to a new iPad? Did you get any error messages? With more details, we'll have a better idea of how to proceed.

Darais, AT&T Community Specialist

2

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cranneberry

Teacher

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32 Messages

I just returned from my local AT&T store. Everything looks to be in order...no explanation for why I received an error message saying I had run out of data. If I have more trouble, I will have to call AT&T--wish me luck getting someone to actually talk to me.

Thanks for responding!

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4 years ago

0

ATTHelp

Community Support

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231.5K Messages

Hello @cranneberry!

We're glad to hear our team at your local AT&T Store were able to assist with your issue. Thank you for your participation in our Community & Forums. We're here for any assistance with AT&T products and services.

Enjoy the rest of your day.

Lar, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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4 years ago

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cranneberry

transfer cellular plan

ATTHelp

cranneberry

ATTHelp

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