New Member
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5 Messages
No bars
Hi, I’ve had this happen a few times, sometimes for 3 days straight. My mom and I both have 0 service on our phones. It has been like that since yesterday night. I live in Ohio if that makes any difference.
Thanks.
New Member
•
5 Messages
Hi, I’ve had this happen a few times, sometimes for 3 days straight. My mom and I both have 0 service on our phones. It has been like that since yesterday night. I live in Ohio if that makes any difference.
Thanks.
ATTHelp
Community Support
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232K Messages
4 years ago
Good Afternoon @Faith98,
Sometimes a network issue may arise after a severe storm moves through your area. In general these types of network issues will be resolved within 48-72 business hours. Make sure you both are power cycling your devices on a regular basis.
What we recommend is to review our coverage support page which includes information about Wi-Fi calling to help supplement coverage in your home.
Let us know if you still need assistance after following the steps above.
MichaelY, AT&T Community Specialist
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