Contributor
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1 Message
IPhone 7 Group Texts not being received by others for 10-12 hours after sent
I am in many group texts with folks who are on a variety of carriers with a variety of phones. I receive texts fine but when I send texts in group messages they aren’t received for 10-14 HOURS later.
ATTHelp
Community Support
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232.4K Messages
6 years ago
Hello @PVMFlorence,
It is my understanding you are having issues with receiving group messages. We know it’s important to keep in touch with the group. I will be happy to offer my assistance.
I recommend you access the AT&T Troubleshoot & Resolve Tool. To ensure the best and most accurate troubleshooting experience, we will ask you to login with your myAT&T user ID and password.
Once you have successfully signed in, scroll down to Service/network issues > select Messaging > [Fill out the form] > Next > I can’t send/receive messages (text, picture, or group) > Next > Text to/from more than one person (group messaging) > Next > Cannot Receive messages > Next and follow the on screen prompts.
This tool will diagnose the root cause of the problem, and provide you with the correct resolution.
Thank you for using the Community Forums, and have a great weekend.
Anthony, AT&T Community Specialist.
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