New Member
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4 Messages
How to unlock mi iPhone X?
I did the steps to unlock my iphone but i haven’t recibe the email whit the code
New Member
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4 Messages
Constructive
Former Employee
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32.9K Messages
2 years ago
iphones dont receive a code they are unlocked by the apple servers
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Jose117
New Member
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4 Messages
2 years ago
So how many time it takes to unlock?
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Jose117
New Member
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4 Messages
2 years ago
See
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dwill05
ACE - Master
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10.6K Messages
2 years ago
The message tells you exactly what the problem is. You either didn’t confirm the request via the link they emailed you within 24 hours, or you did in the required time, but something went wrong. If the request wasn’t confirmed, the request will never complete. Either it will have to time out and clear for you to make a new request, or you’ll have to contact AT&T directly and try to get it resolved.
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Jose117
New Member
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4 Messages
2 years ago
The situation si i haven’t received the email confirmación
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ATTHelp
Community Support
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232.1K Messages
2 years ago
Hello @Jose117, we're happy to help with information about your unlock request.
As mentioned by, @dwill05. You will need to confirm the email within the 24 hours to confirm your request. In some instances, the email is routed to your primary email folder, in others, it may have been routed to spam. So, check spam and trash to make sure the email did not go there.
In some instances an unlock may be delayed or denied because of account-related items or even fraud. Review the following to determine the device eligibility and how it may impact your unlock request.
If all the requriements are met and If you cant find the email, you will need to submit another request. Let us know if you have any questions. Thank you for contacting AT&T Community Forums.
Alasani, AT&T Community Specialist
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