Former Community Manager
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10.4K Messages
How to unlock an Iphone
How can I get my iPhone unlocked?
How long does this process take?
What are the requirements?
These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help!
Thank you,
Dmitriy
Rethink Possible
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edcuccia
Scholar
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267 Messages
5 years ago
was the device ever replaced under warranty?
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9sky123
Contributor
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2 Messages
5 years ago
Hello, how can I unlock my iPhone?
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9sky123
Contributor
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2 Messages
5 years ago
Mobile Phone Unlock
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ATTHelp
Community Support
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232.4K Messages
5 years ago
Hello, @Jeffarii,
Thanks for reaching out on unlocking your device. Here are things to know about unlocking you device through AT&T. Was your device on an AT&T postpaid account for sixty days with no past due or unpaid balance or on an AT&T prepaid account for six months? If it meets that and the other requirements listed in the preceding link, let us know and we can investigate further.
Have a great week.
James, AT&T Community Specialist
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Jeffarii
Tutor
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4 Messages
5 years ago
Hi, my iphone is on a postpaid account but it has not been 60 days since it’s been paid off. I would say it would be about 2 weeks since i paid it off. Does that still meet the requirement?
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Jeffarii
Tutor
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4 Messages
5 years ago
Hi, my iphone is on a postpaid account but it has not been 60 days since it’s been paid off. I would say it would be about 2 weeks since i paid it off. Does that still meet the requirement?
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ATTHelp
Community Support
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232.4K Messages
5 years ago
Hello, @Jeffarii,
It doesn't have to be sixty days since you paid off the phone to unlock it but, if it was on a postpaid account, it will have needed to have been on the account for sixty days. If it meets that, let us know.
James, AT&T Community Specialist
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PaulHealy
Contributor
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2 Messages
5 years ago
I bought my device locked to at&t but I cancel my plan after 3 weeks as i moved to Ireland I have waited six months to unlock my device and I am trying to unlock it now but it is saying it needs to be active for at least 60 days now I supposed to unlock my devices
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Jeffarii
Tutor
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4 Messages
5 years ago
Yes, it has been on the postpaid account for two years now as i paid it monthly over 2 years. I would like to you have look into this for my phone. What info do you need from me? Thanks
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ATTHelp
Community Support
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232.4K Messages
5 years ago
Hey there @Jeffarii!
Let's look into this for you. I'm sending you a message from ATTCares. Please click the Forums Inbox (envelope icon) in the banner and reply to that message by verifying your requested account details so that we may provide adequate support.
I look forward to assisting you.
Lar, AT&T Community Specialist
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