Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
The new iPad Pro & iPad Air!
ATTDmitriyCM's profile
Former Community Manager

Former Community Manager

 • 

10.4K Messages

Tuesday, December 9th, 2014 9:08 PM

Closed

How to unlock an Iphone

How can I get my iPhone unlocked?

 

How long does this process take?

 

What are the requirements?

 

These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help!

 

Thank you,

Dmitriy

Rethink Possible


Did a post have an answer that worked for you? Help other users by marking helpful posts as an "Accepted Answer". And don't forget to leave a Like!

Tutor

 • 

6 Messages

6 years ago

I bought it from AT&T and there us no way there could be conditions

 

 

Scholar

 • 

267 Messages

6 years ago

You need to read post called "Solution" on first page. 

 

General Requirements for All Unlock Requests

  • The device must be designed for use on, and locked to, the AT&T wireless network. (For help see Device Unlock Support)
  • It must not be reported lost or stolen.
  • It’s not associated with fraudulent activity.
  • All the device’s service commitments and installment plans are completed, and all early termination fees are paid in full.
  • The device is not currently active on a different AT&T customer’s account.
  • If you performed an early upgrade, you must wait the 14-day buyer’s remorse period before you can request to unlock your previous device

 

Tutor

 • 

6 Messages

6 years ago

Did u read my problem?????

 

 

Scholar

 • 

267 Messages

6 years ago

Yes, good luck!

 

Tutor

 • 

6 Messages

6 years ago

Sure idiocy!!!!!!!!!!!!!!!!!!

 

 

ACE - Expert

 • 

23.9K Messages

6 years ago

What carrier are you trying to use the 5c on?   If it's a CDMA carrier it's not going to work.

Contributor

 • 

3 Messages

6 years ago

Thank you very much for your reply, I think I lost the old att sim, will do backup and restore via iTunes and see if that helps.

Teacher

 • 

13 Messages

6 years ago

Hi

I need to unlock my att locked iPhone.

 

Device is locked to Att however when I request unlock I get the message

“Looks like the IMEI number you entered doesn’t match an AT&T device. Try entering it again. Dial *#06# on your mobile phone to make sure you have the right IMEI.”

 

I need to request manual request to get imei checked and unlocked

IMEI: [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

 

 

ACE - Sage

 • 

117.8K Messages

6 years ago

I ran the IMEI on Swappa and it comes up “no matching device”.   Kind of a problem.  

Have you tried a sim from another carrier?  

Teacher

 • 

13 Messages

6 years ago

Its locked to Att, I have Apple GSX report

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.