Former Community Manager
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10.4K Messages
How to unlock an Iphone
How can I get my iPhone unlocked?
How long does this process take?
What are the requirements?
These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help!
Thank you,
Dmitriy
Rethink Possible
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humantad
Contributor
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1 Message
8 years ago
Hello,
I want to unlock my iPhone, which I'm using under contract with Airvoice. When I requested unlock service, the system says that "Your device is currently active on another AT&T customer’s account." I contacted Airvoice regarding this issue, but didn't get any useful answer. Can you help me?
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Emad-shalabi
Contributor
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1 Message
8 years ago
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sandblaster
ACE - Expert
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64.7K Messages
8 years ago
https://www.att.com/deviceunlock/#/
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formerlyknownas
ACE - Sage
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117.3K Messages
8 years ago
@Cowgirl4499
AT&T will not unlock a phone if it wasn't paid off. You can use it on ATT or Cricket without unlocking it.
Otherwise sell it on eBay as carrier locked.
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Alsefri
Contributor
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1 Message
8 years ago
If you buy a iphone from a locked from the company Can you open it. (Buy it from amazon)
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formerlyknownas
ACE - Sage
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117.3K Messages
8 years ago
@Alsefri
If you purchase a Gophone from anywhere, in ATT Gophone packaging, it is locked to ATT for 6 months of paid service.
Any other ATT phone is sold locked, but can be unlocked. If an ATT phone has never been used on ATT the IMEI may not be in the computer and come back rejected as a non-ATT device.
If that happens, you have to message @ATTMobilityCare for help.
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Jzhang6
Contributor
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1 Message
8 years ago
I purchased an refurbished iphone6 years ago, and I'm trying to unlock it now.
I've submitted a unlocking request, but got an email saying that "We're unable to process this request because it is not a consumer device"
I still use this cellphone, and my mobile line is also in AT&T, not sure what the problem is.
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BrazilianGuy
Contributor
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1 Message
8 years ago
How to unlock an iPhone 6S bought and paid in full at Bestbuy Mobile store in a tourism visit?
I`m in another country now and I`ve JUST OPENED the box and couldn`t use the phone here. A sim card from AT&T was inserted in the slot and Apple said the phone is linked to AT&T.
The AT&T page about how to unlock say something about "use service for 6 months at least" and I`m not shure if this apply to my phone.
Thanks!
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gurgur
Contributor
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1 Message
8 years ago
My wifes old Iphone 4 unlock request has been denied saying it is not a 'consumer device'! it has been paid off like an year ago!
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Khalid23
Contributor
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1 Message
8 years ago
About if i receive iPhone from usa and its locked by TA&T company how i can unlocked it I'm from gulf countries please i want how i cant do it .
Thanks for help me
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