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Friday, February 28th, 2020 4:34 AM

AT&T - Passpoint Secure wifi network

I live on a USMC base in the Barracks and have been connected to the AT&T Passpoint Secure for the last week since i got here in CA. I got back from the MCX store and it keeps trying to connect back to Passpoint Secure but it says unable to join. I dont know why and Customer Service keeps repeating that its for security purposes

Community Support

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231.6K Messages

4 years ago

Hi @austinwayne99,

 

Thank you for reaching out to us today. We'll be delighted to assist you.

 

What kind of phone do you have? Are you having any issues with calls or texts? Have you tried any troubleshooting measures, such as forgetting the network and trying again? With more details, we'll be able to proceed.

 

Darais, AT&T Community Specialist

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