Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
The new iPad Pro & iPad Air!
Guppy42's profile

Tutor

 • 

10 Messages

Thursday, November 24th, 2016 2:02 AM

ATT assurion, insurance

Cracked screen, called Att, they said contact insurance ASSURION. 62 PAGES OF SOME NEW ROLL OUT. VERY CONVOLUTED AND STILL NO IDEA HOW TO APPLY FOR REPAIR. I clicked on deductible $225, that's crazy.

ACE - Expert

 • 

13.1K Messages

7 years ago

https://www.phoneclaim.com/att

Easy to start a claim.

$225 deductible is cheaper than the $550 - $850 for a new iphone.

Professor

 • 

3.2K Messages

7 years ago

Use this link to start the process:

 

http://phoneclaim.com/att/index.php?pod=claim&icid=in-attclaim&tntref=

 

Also Asurion is making limited screen repairs onsite at some ATT stores. See this link:

 

https://protectioncenter.att.com/content/dam/asurion/attmdpp/surterms.pdf

Master

 • 

4.1K Messages

7 years ago

Since you're posting in the Apple forums, I would make a small suggestion to you.  Contact Apple and see if you can get an appointment at your local Apple Genius Bar.  I believe that Apple will do screen replacements for under $100, and it will not void the remainder of the Apple warranty on the device.  This could save you some money, and be a better solution for you in the long run...

ACE - Expert

 • 

16.5K Messages

7 years ago

@Guppy42 Price varies depending on if you pay for AppleCare+ and which model. https://support.apple.com/iphone/repair/screen-damage

If you do NOT have AppleCare+ I think it's $129 or $149 depending on the model (for SCREEN only).

 

Paying for the screen even if you have insurance might make sense if it's cheaper than the deductible.

If you have a $500 deductible on your car and $100 in damage you're not going to do an insurance claim are you?

 

 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.