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Tutor

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4 Messages

Wednesday, November 15th, 2017 1:41 PM

Advanced Tech Support

Has anyone else had a problem with Advanced Tech Support not getting back to you?  I’ve had a USH ticket open since November 3 and haven’t heard anything. I’ve tried to call, but customer support can’t seem to get me to the right place. I’ve tried chatting and I’ve been promised a phone call back on two different occasions. 

Contributor

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1 Message

5 years ago

I have had a similar situation in which I have ALWAYS had to call them back. They have NEVER returned a call to followup. My case is almost 2 years old.

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