For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
Tutor
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2 Messages
Wednesday, June 7th, 2017 1:21 PM
why are my text messages and responses out of order
Why do my text messages display out of order?
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3 years ago
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Accepted Solution
Official Solution
ATTHelp
Community Support
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231.7K Messages
7 years ago
Hello @marc13!
I am sorry to hear you have been having issues with your text messages being out of order. We're here to help.
A lot of times when this happens, it is usually because of an error with the phone’s internal time. Don’t worry though; this is a very easy fix! Depending on your phone, these steps may vary:
For exact steps on how to change your phone’s internal clock, I would recommend visiting out Device Support page. Once you arrive on the page, please be sure to select your phone’s make and model. Then please click on Tutorials > Settings > Date & Time.
If these steps did not resolve the issue, and you are using Android, you can also try to:
Restart your App
Or, clear your App Cache:
I hope you find this information beneficial. Please let me know if you have any other questions. Have a fantastic rest of your day!
Austin, AT&T Community Specialist
(edited)
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Accepted Solution
John62591
New Member
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1 Message
3 years ago
I had this problem too, just changed the authentication type in 'Access Point Names' from 'PAP' to 'None', works great now without compromising MMS. I have S7 active w/Straighttalk. Settings-Connections-Mobile Networks-Access Point Names, select/edit appropriate APN setting-Authentication Type.
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marc13
Tutor
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2 Messages
7 years ago
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Alarel
Contributor
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1 Message
6 years ago
This did not fix the issue I am having with my SMS and iMessages coming in late and out of order.
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Melkirby
Tutor
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3 Messages
6 years ago
AT&T this did not fix my text messages either. I did what you suggested going to settings.... my date/time were already set to automatic, but I turned it off and then back on..... it’s still happening. It seems many others are having this same issue.
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MyssiD67
Contributor
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1 Message
6 years ago
Exact same problem here
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Hran3528
Contributor
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1 Message
6 years ago
Same problem here and I did what they suggested. Didn’t change anything.
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AMaster1515
Tutor
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2 Messages
6 years ago
I tried following the steps that were suggested to fix this issue. My setting was already set to automatic and I am having the same issue. When I send a text message, the recipients response appears on my screen in the left column above (earlier than) my comment.
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AMaster1515
Tutor
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2 Messages
6 years ago
I am having this same issue so I followed the instructions outlined above but my setting was on automatic already.
When I text someone and they respond, the recipient's response is listed above mine (shown as earlier in time) than my text.
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Melkirby
Tutor
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3 Messages
6 years ago
After not hearing back from AT&T...... I did a hard reset and it seemed to have fixed the problem (for now😩).
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