Teacher
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1 Message
Voicemail service not available
Phone: HTC A9
When accessing voicemail I get the "Service Not Available" message. It has been this way for the last 5 days ...
This is the first time this has happened in the last 4 years.
Thank you ...
TeachingKOT
Teacher
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4 Messages
5 years ago
I stopped by my local AT&T Retail Store on Saturday. I was told that it was a nation wide issue. They have called the help desk everyday since last Friday (9/27) and each day, they are told that it will be 24-48 hours until it is fixed. I have been without voicemail for over a week now. Mine stopped working on 9/30. I just wish AT&T would acknowledge that there is an issue. Release a statement or something!
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tvillelistener
Tutor
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4 Messages
5 years ago
not available."
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Tommy_Boy
Teacher
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7 Messages
5 years ago
I was able to retrieve old voicemails as of 8:00 this morning. Will wait before uninstalling new voicemail app.
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rootbeer66
Teacher
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7 Messages
5 years ago
Mine magically started working at 8am Eastern Time this morning. I guess I'll delete those 15 Password Reset Text messages Customer Care sent me. Let's hope this lasts.
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Cole1020
Tutor
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3 Messages
5 years ago
Tried my voicemail this morning and it actually went through! Not holding my breath that it stays that way, but maybe something is moving on AT&T's side? Should not have been out that long without AT&T reaching out.
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Cole1020
Tutor
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3 Messages
5 years ago
Well, that was short-lived. It's back down again. Thankfully I had a brief window to check messages. Not acceptable.
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blk4003
Teacher
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9 Messages
5 years ago
Same here. Worked for about an hour. Lol
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ceastm
Tutor
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2 Messages
5 years ago
WOW! You're going to leave a company just because voicemail is temporarily unavailable? The grass is NEVER greener on the other side. I'm in sales and need my voicemail as much if not more than most. The calls I have missed - I call them right back.
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jm1976
Mentor
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12 Messages
5 years ago
Just love that we haven't heard a word from AT&T about this. Clearly it's a widespread outage. Bush league of them to not notify people as to what's going on and when they estimate it will be fixed. Funny that the AT&T moderator in this forum has been quiet too. Nothing to say???
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CitizenCane
Tutor
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3 Messages
5 years ago
You bet I'm leaving. I've been on the phone 4 times and every time the restore estimate was 36 - 72 hours from whenever I called. I've already found a service that is just as good and guess what, I've got voicemail now.
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