For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
Contributor
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1 Message
Monday, July 3rd, 2017 11:04 PM
Phone won't dial out
My phone suddenly won't dial out just immediately ends the call. Unless it is someone that just recently called me.
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4 years ago
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ATTHelp
Community Support
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231.7K Messages
7 years ago
Hello @myatnt,
Thank you for bringing this to our attention via the Community forums! It’s very odd this started all of a sudden, but we’ll work through this!
A great way to troubleshoot this is to use our Troubleshoot and Resolve Tool. It’s almost like having a personal tech agent by your side. With this, choose your phone, select Phone calls under Service/network issues, and answer the questions until you receive a resolution.
I also suggest resetting your network settings; this is will refresh your overall connection to our network. You can do this by going to Settings > Backup & Reset > Reset Network Settings. Be sure to restart your phone after doing this. Re-entering your Wi-Fi password to connect to Wi-Fi may be necessary as well.
I hope you have a great rest of your day!
Jordan, AT&T Community Specialist
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ChapSteph
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1 Message
4 years ago
Unable to dial out. Say's calling but recipient is not receiving my call. I cannot hear a ring on my end either. Some texts aren't going through either. Phone seems find otherwise. Am able to received calls and texts just not make them.
I understand there's an issue with data and something else with ATT
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