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3 Messages

Fri, Nov 27, 2020 5:54 AM

Old Text message resent

My husband received an old text from me today but it didn't show on my phone.

Is this a known problem? 

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Brand User
ATTHelp

Community Support

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144.2K Messages

2 months ago

Hi @Alwaysfab,

 

Thank you for reaching out. We want ot take a closer look into this for you.

 

To better assist, we want to know;

  • how old is the text
  • what do you mean by text not showing on your phone
  • did you make any changes to your device recently
  • what specific device are you using

Let us know so we can assist further

 

Doyin, AT&T Community Specialist.

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

2 months ago

I'm using a Samsung Galaxy S20+.

I believe the text was originally created in 2019 as it references a specific destination. 

The text appeared on my husband's phone as if I just sent it yesterday, but it was not on my phone as a sent text. 

Recent changes to my device... I'm not sure. 

Brand User
ATTHelp

Community Support

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144.2K Messages

2 months ago

Hello, @Alwaysfab,

 

Thank you for that information. The is occasionally a hiccup in the system that causes this to happen, though only extremely rarely. Has it just been the one old text that went through or has there been other that you know about?

 

James, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

2 months ago

This is the only one I am aware of

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