Contributor
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1 Message
My s9+ is still stuck on 8 i want to update it to the latest and newest software
My s9+ is still stuck on 8 i want to update it to the latest and newest software
Contributor
•
1 Message
My s9+ is still stuck on 8 i want to update it to the latest and newest software
Accepted Solution
Official Solution
ATTHelp
Community Support
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232.1K Messages
5 years ago
Greetings @Kakina94!
In order to assist with your case we'll need to know more about your case. When attempting to update your phone, make sure that it's connected to Wi-Fi.
You will probably need to disable LTE:
Let us know how this worked for you.
Lar, AT&T Community Specialist
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