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The Samsung Galaxy Z Flip4
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1 Message

Tue, Mar 30, 2021 10:23 AM

My phone is stuck on 3G

I am using a Nubia Red Magic 5G and my phone is currently only using 3G. How can I resolve this issue?

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Official Solution

ACE - Sage

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101.9K Messages

2 years ago

Replace the phone.  It's not compatible with AT&T service, and when At&t completes 3g shut down, it will lose service (no later than 2/2022).

These are phones that do work if you prefer non carrier:

Voice over LTE capable phones for AT&T

Accepted Solution

Official Solution

ACE - Sage

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101.9K Messages

2 years ago

The phone has only 1 4g (not even listing LTE) band in common with AT&T.  AT&T 4g, is HSPA+, or it's 3g service, which is being shut down.    The only band in common with AT&T or even T-Mobile is band 5.  

So yes, it's a 3g phone in the USA. And when 3-g shutdown will have no service at all

https://www.gsmarena.com/zte_nubia_red_magic-9174.php

New Member

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1 Message

2 years ago

ive got the red magic 3 and my phone just got stuck in 3g.the only reason i went to att was because it was the only network that supported the phone.i guess its time to go back to straight talk

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