New Member
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My phone is stuck on 3G
I am using a Nubia Red Magic 5G and my phone is currently only using 3G. How can I resolve this issue?
New Member
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1 Message
I am using a Nubia Red Magic 5G and my phone is currently only using 3G. How can I resolve this issue?
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Official Solution
formerlyknownas
ACE - Sage
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117.2K Messages
3 years ago
Replace the phone. It's not compatible with AT&T service, and when At&t completes 3g shut down, it will lose service (no later than 2/2022).
These are phones that do work if you prefer non carrier:
Voice over LTE capable phones for AT&T
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Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
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117.2K Messages
3 years ago
The phone has only 1 4g (not even listing LTE) band in common with AT&T. AT&T 4g, is HSPA+, or it's 3g service, which is being shut down. The only band in common with AT&T or even T-Mobile is band 5.
So yes, it's a 3g phone in the USA. And when 3-g shutdown will have no service at all
https://www.gsmarena.com/zte_nubia_red_magic-9174.php
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fingers19
New Member
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1 Message
3 years ago
ive got the red magic 3 and my phone just got stuck in 3g.the only reason i went to att was because it was the only network that supported the phone.i guess its time to go back to straight talk
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formerlyknownas
ACE - Sage
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117.2K Messages
3 years ago
@fingers19 it's not compatible with AT&T HD voice service.
These are:
https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.att.com/ecms/dam/att/consumer/help/pdf/Service-Capabilities-Unlocked-Devices-ATT-Network.pdf&ved=2ahUKEwiX-Jv8oYLtAhXQo1kKHYhHDGcQFjAAegQIARAB&usg=AOvVaw3sCP2kJRUevj0ARWKoc1nJ
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