New Member
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5 Messages
My device settings are configured to AT&T even though it's not an AT&T device
Hello,
I own Samsung S10 plus which is a direct unlocked device from a different carrier.I have inserted the AT&T sim card as my first sim card to check the unlock functionality and then everything has changed. My device settings are now by default configured to AT&T. I am able to use a different carrier sim but not receiving any OTA updates. Even my device shows AT&T logo when I turn off/On the device. Can someone please help how to reconfigure these settings to normal?
Accepted Solution
formerlyknownas
ACE - Sage
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117.2K Messages
3 years ago
There is nothing wrong with the settings and until you insert another valid SIM card from a major carrier, the phone will show settings for AT&T.
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Accepted Solution
GLIMMERMAN76
ACE - Expert
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23.9K Messages
3 years ago
she said MAJOR carrier. That means Tmobile ATT or Verizon
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PavanKumar7
New Member
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5 Messages
3 years ago
@lizdance40: I am already using a different sim but nothing changed. Even the factory reset didn't work.
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PavanKumar7
New Member
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5 Messages
3 years ago
@Glimmerman76: Yeah,I got that. But right now I am staying out of US and using one of the major Indian Sim carriers. But why this would happen on a unlocked device ?
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
3 years ago
The us versions automatically switch carriers.
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PavanKumar7
New Member
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5 Messages
3 years ago
But not sure why my device is still stuck with AT&T. This is not allowing me to get the updates. It is still running on Android 9. Just disappointed happening this to a completely unlocked device :-( . Any suggestions to make the settings default will be really helpful and appreciated.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
3 years ago
You need it to auto switch to Verizon or T-Mobile. But you need US Sims for those
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PavanKumar7
New Member
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5 Messages
3 years ago
Okay so there is no way of getting this done with an Indian sim card? I thought some sort of reset or R&D will help me get rid of this. There is no way AT&T can reset from their end?
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formerlyknownas
ACE - Sage
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117.2K Messages
3 years ago
Nope. You are not connected to AT&T, which is the only way to receive updates.
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ramonlucy
1 Message
8 months ago
I switched from att to tmobile and my phone is doing the same thing and I have the s23 ultra. I can't get updates either. My reads I have no internet connection even though my wifi is on. What can I do?
(edited)
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