Tutor
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11 Messages
HTC M8 Agent IQ Battery Drain?
Ever since the update i have been getting the Dish icon (like GPS) appearing consistently for 10-20 minutes at a time in a given hour. The battery drain since the update is horrible. Go to work, look at my phone 2 hours in and its at 50% battery. Go into manage apps and see Agent IQ under android services. says its running for over 24 hours? when i try to stop the app. It stops for about 3-5 minutes and then is initiated again. I have no GPS on , no auto update apps....what the heck.... tried the hard reboot after stopping the program and nothing....this is getting to be ridiculous. Any one else having the issue? i see it in other forums about the ATT update/Agent IQ issue but nothing here in the community....weird
GLIMMERMAN76
ACE - Expert
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23.9K Messages
9 years ago
not in love with ATT but I do use there service and read the TOS when we signed up.
As I have stated more than once the wifes m8 does not have this problem. To check I used my old m8 for a day just to see since I have poor service due to building construction here at work. I have not seen this problem and the phone goes in and out of LTE all day long.
As I did state tho all our m8's were updated with the RUU on htc.com and not OTA.
While I dont agree with carrier IQ and it needs to be removed. I would goto facebook or talk the FCC to get the attention of the Higher ups.
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HitShane
Teacher
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32 Messages
9 years ago
I understand AT&T has always been in the business of selling subsidised phones, meaning the customer only pays $200-$300 for the device and the customer agrees to be locked into a 2 years contract. But, I am paying full price for my phone and I should have complete control over it. If I turn off GPS so that my phone lasts longer, I expect it to stay off and not come back on for every incoming or outgoing use of the phone's radio. With all the lawsuits going around over Carrier IQ, I can't even believe they continue to add it to their device's software loadouts.
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flyersgirl1115
Tutor
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8 Messages
9 years ago
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IQCarrierHTC
Teacher
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17 Messages
9 years ago
Exactly. And the more people that view and respond to this thread (and call AT&T), the better the chance that AT&T will actually do something. Still waiting for a response @ATTMobilityCare. :crickets:
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L141083
Teacher
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15 Messages
9 years ago
Did AT&T send an update? My GPS has stopped flashing and the battery life has improved substantially.
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SEANCON
Tutor
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11 Messages
9 years ago
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
9 years ago
google play services is what your seeing with that little flash of gps. My s6 is doing it when google is geo caching.
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IQCarrierHTC
Teacher
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17 Messages
9 years ago
This issue has subsided for me as well. Everything went back to normal after the 55.18 MB Android System WebView update. IQ Agent is still having a ball and running all day, but the GPS is no longer on the entire day. My battery life improved at least four fold and the phone is useable again. I wonder if @ATTMobilityCare will ever update us on the resolution of this issue.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
9 years ago
I am sure it was a google issue as there were reports of webview causing issues along with google play services.
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IQCarrierHTC
Teacher
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17 Messages
9 years ago
It was only happening on the AT&T M8s per android forums and Reddit, along with this thread. Stopping IQ Agent prevented the GPS from activating. I would not be surprised if an unofficial update was released through google via webview update. I don't care because my phone finally works normally now, but I am also not buying that AT&T's IQ Agent had nothing to do with the problem.
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