Tutor
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11 Messages
HTC M8 Agent IQ Battery Drain?
Ever since the update i have been getting the Dish icon (like GPS) appearing consistently for 10-20 minutes at a time in a given hour. The battery drain since the update is horrible. Go to work, look at my phone 2 hours in and its at 50% battery. Go into manage apps and see Agent IQ under android services. says its running for over 24 hours? when i try to stop the app. It stops for about 3-5 minutes and then is initiated again. I have no GPS on , no auto update apps....what the heck.... tried the hard reboot after stopping the program and nothing....this is getting to be ridiculous. Any one else having the issue? i see it in other forums about the ATT update/Agent IQ issue but nothing here in the community....weird
Rebel8530
Tutor
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5 Messages
9 years ago
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garretttv
Scholar
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131 Messages
9 years ago
started to arbitrarily experience identical hardware/mo-bo failures
manifesting themselves through carrier spyware glitches at the same exact
time? The only part worse than knowing for sure that that is a load of
crap is that there are surely countless non-technical customers who have no
reason nor ability to recognize AT&Ts incompetence, and are thus thrust
into dealing with getting new/replacement devices for no reason. What a
shame.
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Rebel8530
Tutor
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5 Messages
9 years ago
On another note I went to the Local AT&T Corporate Store because I was told that they could install the RUU file for me and they can't/don't do it. I talked with a rep there and she thought the whole thing was very odd. She even had me walk over with her to the two HTC One M8 display models and we checked a few things. One was running 4.4.4 and the other 4.4.2. We were able to reproduce the same issue that we are all having on the updated phone but the phone with 4.4.2 did not do it and was not running IQ Agent. This definitely tells us that this is a software issue and that it can't possibly be issues with the update not installing right during the OTA download and install process. As for why the HTC file won't work even on 3 different computers is beyond me and even an HTC supervisor. At least a level 1 supervisor.
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patsfan12
Teacher
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22 Messages
9 years ago
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smellyoldgoat
Voyager
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3 Messages
9 years ago
I've noticed that the GPS icon comes on when switching between 4G and LTE, turning on airplane mode or when a phone call ends.
My guess is that AT&T is gathering diagnostic data about signal quality and call quality relative to your location [so they can boast about it in their awful commercials]
When connectivity changes, it must trigger Carrier IQ to poll your GPS location to add along with a bunch of other data that it sends back to AT&T.
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patsfan12
Teacher
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22 Messages
9 years ago
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madelman99
Tutor
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12 Messages
9 years ago
I've heard that lollipop update cause battery drain for some people, which been my experience with every major update. This is the last phone that will ever update to the newer software. As for the GPS and the IQ spyware, no one is saying anything yet. Either everyone is waiting for anyone else to do it first or its too early. I. Wonder if we can get the news media involved; AT&T spying on their customers should make an interesting story.
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smellyoldgoat
Voyager
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3 Messages
9 years ago
IQ Agent is still running and still turning on my GPS after the Lollipop update...
This should come as a surprise to no one.
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SEANCON
Tutor
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11 Messages
9 years ago
still happening on the M8 with new update and now even feels like its
burning a hole in my pocket. When turning phone on, IQ AGENT will now
remain on constantly until you force stop. Also check it when you are
downloading through wifi on your phone, acting slow? just force stop to
significantly improve speed. I have also noticed a beeping sound or series
of beep sounds will occur when picking up a call or quality suddenly
degrades during conversation dropping LTE quicker than before the update.
When you force stop the call quality also improves significantly. I'm not
in a rural area....Philadelphia...so the fact that the only option i was
given is a refurb (which may have the same issue per att) is
unacceptable...this phone is less than a year old and I have been a
customer for almost 20 years and FAN account holder for 10
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garretttv
Scholar
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131 Messages
9 years ago
lollipop update. Typically, I have the issue all day at work, but it only
happened twice over the past two days, prior to my update to lollipop late
last night.
Will continue monitoring today, but I started to see a connection between
the google app and the GPS issue, particularly with regards to how it
responds when using the OK Google anywhere feature.
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