Tutor
•
1 Message
Galaxy s3 android update to 4.3
So I am a little bothered that I havent seen this topic on the front page with how popular the S3 was/is. The AT&T support staff tells me to check with samsung. Is this something we should look forward to or will it be skipped? Since we no longer can upgrade after 18 months it would be nice to at least get the newest software on time.
xustta
Scholar
•
70 Messages
10 years ago
0
dyu89
Tutor
•
1 Message
10 years ago
Please forgive me if this has been posted but I didn't see this anywhere already.
Ever since I updated to 4.3 I have the problem where my phone uses LTE over the wifi signal. The only way to use wifi is to go in and disable data which gets annoying. Has this been seen or solved? I've checked every kind of connection setting to no avail.
Thanks!
0
logo412
Guru
•
450 Messages
10 years ago
Hi dyu89,
I have personally not heard of this issue with the S3 having connectivity issues after the 4.3 update. Have you tried all the basic trobleshooting steps (Reset the Phone, Pull the battery out and SIM card wait 30 seconds and re-insert)?
I would recommend that you send a Private Message to ATTCustomerCare is part of the AT&T customer service team, They may be able to resolve your Issue. You can expect a reply via return PM(Blue envelope top right of screen) between the hours of 7am-10pm CST Monday - Friday, should hear back within 2 to 3 business days.
0
0
malikirfan
Contributor
•
1 Message
10 years ago
hello, i am using samsung att mobile sgh-i747 in pakistan, i am trying to udate the firmware but failed to do it, its current firmware is 4.1.1. please help me to solve this issue.
0
0
Ark42
Mentor
•
53 Messages
10 years ago
While I can't really guarantee this helps everybody, I did do it scientifically enough for myself, going back and forth every few days, changing only this setting, and was able to repeat bad and good battery life.
I also noticed now that my phone no longer gets burning hot after a little bit of use, so that Google IP location service thing must have really been running in circles.
I guess the downside is now GPS lookup is slower because it has to wait for actual GPS lock, so the weather widget takes a while to update ever hour.
0
0
MarkEHansen
Mentor
•
58 Messages
10 years ago
Also, doesn't this mean that you're using your data plan for everything? AT&T's data plans are limited (unless you're grandfathered-in with an unlimited plan). Have you checked your data usage during this time?
0
0
logo412
Guru
•
450 Messages
10 years ago
Hi malikifran,
You would have to attempt to update your device though Samsumg Kies is going to be the only way. The AT&T Software Updater will not work unless you are on AT&T's network in the United States, USVI or puerto rico.
Hope This helps
0
0
sdevans80
Tutor
•
2 Messages
10 years ago
0
omrebel
Scholar
•
206 Messages
10 years ago
You're not the only one. People have had major issues with the buggy 4.3 update that AT&T pushed out on its subscribers. Here's a thread that I started on the battery issue:
http://forums.att.com/t5/Android-Discussion-and-Support/Galaxy-S3-4-3-battery-drain/td-p/3847275#.UtP5855dXTM
And, if someone tells you that a Factory Reset will fix it - it won't.
0
0
kejohnson03
Contributor
•
3 Messages
10 years ago
My apologies if this is a duplicate entry...
After a recent upgrade to 4.3 I notice that the (1) the video size on playback is really small and I can't zoom in and (2) the Smart Screen feature that keeps my phone 'awake' no longer registers that I'm actually looking at my screen (although I do see the little eye icon on the menu bar - it just never lights up like it did on the previous Android version).
Other than a factory reset are there any known fixes for these issues?
Thanks.
0
0