Contributor
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1 Message
Galaxy S2 shutting off in idle mode
Recently, I noticed that my phone shuts off while in sleep mode. This just happens when I don't check it for a while and the display is turned off. When I do go to check my phone, it's unresponsive, even if I hold down the power button. So far, I've had to remove the batter every time this has happened in order to reboot it.
I just don't get what the issue is. I'm probably missing phone calls because I'm not even aware that my phone is turning off. I feel like after the ICS update my phone has had issues. I already performed a factory reset last week since I was having a problem with the notifications not ringing and vibrating, and now, this is happening on top of that.
If anyone has any suggestions, that would be greatly appreciated.
I have a Samsung Galaxy S2 i777.
Oh, and another thing, I noticed that my batter is at 95-100% before it shuts off by itself, and once it boots up again it's down to 85-89%. I also feel like it might be an issue with overheating: I noticed that my phone feels hot after I've been using it for a while, like texting or using the internet, and then I set it down to do other stuff when I notice that it's turned off. My phone usually feels really hot too, and the case I have for my phone probably does not help either.
prisoner6
Explorer
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19 Messages
11 years ago
Well I finally joined the masses and rooted my phone and reverted back to version 4.03. Wasn't bad and lost a few things mostly due to Kies not actually backing up my data when it said it was(weird!). Otherwise, the process was painless.
So I am just going to ride out my contract with AT&T and then switch carriers. In the meantime at least I can count on my phone not doing the SOD and draining the battery.
So long AT&T.
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jczaplew
Tutor
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7 Messages
11 years ago
After going through this ordeal, I finally gave up and rooted and installed SuperNexus. Needless to say my phone now works better than it ever has. I encourage anyone with technology-chops to research this process and do it - it can be confusing to understand the process, but the steps themselves are very simple. For now, this seems to be the best solution.
I can't, for the life me, understand why people are satisfied that signing another two year contract is an acceptable solution. If your house got robbed, you wouldn't just hand the robber a key for next time and call it a day. This situation is nothing short of fraud.
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prisoner6
Explorer
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19 Messages
11 years ago
By the way AT&T and it's people have handled this, I am convinced that it is simply a tactic to make you spend more money. They force you, by breaking your phone with software, to upgrade your phone mid-contract and pay the price for a new phone and contract.. How can they lose? It is fraud. They can easily just say, "that's nonsense, we love our customers". Yes, you have shown me how much you do.
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ablan59
Mentor
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88 Messages
11 years ago
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TonynMisty
Explorer
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17 Messages
11 years ago
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TonynMisty
Explorer
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17 Messages
11 years ago
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jamileh
Former Community Manager
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5.2K Messages
11 years ago
nomoresod,
Thanks for sending us a PM. I have notified one of our Social Media Managers and they will be in contact with you soon.
Regards,
Ray on behald of Jam
Community Manager
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jamileh
Former Community Manager
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5.2K Messages
11 years ago
mrmeany
Thanks for sending us a PM. I have notified one of our Social Media Managers and they will be in contact with you soon.
Regards,
Ray on behald of Jam
Community Manager
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ablan59
Mentor
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88 Messages
11 years ago
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catchpalani
Explorer
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7 Messages
11 years ago
@ablan59,
there is no action from the community managers! they will send you a email to you stating the same stuff that is known to everybody. "We are working on a fix and mostly it will be out it 2 weeks" 🙂
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