Conditional Call forwarding

Hello and good afternoon @gwhofer.

Thank you for reaching out to the Community Forums.  Managing your calls, including using the call forwarding feature, is certainly important. I will be glad to help you out!

Call forwarding is managed by the device.  To enable:

• Open Phone ;
  
• Tap Menu > Settings ;
  
• Access Call forwarding ;
  
• Choose the condition when to forward incoming calls When unanswered, When unreachable or When busy ;
  
• Edit or enter the phone number you want to forward calls to ;
• Tap Update / Enable

If you have further questions about your Pixel XL phone, please contact Google support.  Let us know if this helped you out.

I wish you the best, and have a great day!

Richard, AT&T Community Specialist

Good morning @ gwhofer.

I am sorry about the errors you are receiving on the phone, while trying to update the settings.  I highly recommend contacting the manufacture of the phone, Google, for further assistance.

I apologize for any inconvenience this may cause.

Richard, AT&T Community Specialist

Have you tried the ##002# code? It should reset all call forwarding to default. If that works I expect you'll be able to set the conditionals again.

Try the instructions in this Google Support article. 

Yeah the issue was resolved..I switched to Verizon. 

Sorry you had to leave, but if that's what it took to solve your problem, then I'm glad it's solved.  I have a Pixel XL and a Pixel 2 XL.  They're excellent phones. 

There's two codes to use. Forward if busy: *67*1205123456789*11# and Forward if no answer: *61*1205123456789*11#. Just enter these one at a time and press the call icon. To cancel, ##67*11# and ##61*11#.