Can't make or receive calls
My prepaid phone bill gets automatically renewed every month, and today my phone should have rolled over. I confirmed that you guys withdrew the month, just as you do every month. For whatever reason I haven't been able to make phone calls for the last several hours which is extremely frustrating. Phone isn't in airplane mode. There isn't anything different with my network settings. I've shut my phone off and tried restarting several times. Every time I try to make a phonecall it just acts like it's making a call but never starts ringing and eventually just disconnects. I have max bars and am at home so it's not a service issues. I need this resolved immediately because this is ridiculous . I've been having a lot of issues like this where I'm unable to make phone calls on and off for the past month or two.