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Rachelcccc's profile

Contributor

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1 Message

Thursday, March 7th, 2019 12:57 PM

Can’t login my account

My number and password are right but it showed “ the system can’t let you login right now” it asked me to login again in 60mins, and after that I still can’t. This morning it showed” the system cant let you login at this time, call 611 for help”, after I called 611, the problem is still there.

Community Support

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231.9K Messages

5 years ago

Good morning @Rachelcccc,

 

Allow us to lend a helping hand. What were you told when you called customer service? Are you still receiving the same error message or a different one?

 

Try resetting your password to see if that fixes the issue. Thank you.

 

Makaela, AT&T Community Specialist.

 

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