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AT&T related help: Troubleshoot your voicemail



curtengelbrecht's profile

2 Messages

Wednesday, April 3rd, 2024 8:46 PM

Voicemail system phone number?

What is the phone number to enter into the phone app settings so that long-press "1" will access the voicemail system? Pressing "1" brings up a error message "Add voicemail number? You need to add a number to access your voicemail" Cancel/Add Number.

Accepted Solution

Official Solution

ACE - Sage

 • 

117.5K Messages

1 month ago

Every AT&T customer is assigned a virtual number which is your voicemail box. If you don't know it, if you've accidentally deleted it, you can contact AT&T and have them reset your voicemail box to add a number for that purpose.

If you recently removed the number, and are trying to remember what it is, look at your past bills usage reports. You'll see  calls forwarded to your voicemail box, and then you'll see your phone calling your voice mailbox to retrieve messages.

If you call that number you should get your voicemail message.

12 Messages

1 month ago

The phone number is your own number. 

2 Messages

1 month ago

Thanks. In hindsight that seems obvious. But, I don't think that (my own number) was the answer in my previous carrier's voice mail system.

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