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furious2's profile

Contributor

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1 Message

Sunday, February 11th, 2018 3:15 PM

INCORRECT INFORMATION... consistently

Pre-Paid ...  DALE Refused to give ID#       phone conversation complete at 19:08 PST  

 

Misinformation, unknowledgable, arrogant, interrupting, and blocked me from talking to a more senior person.   I STILL DON'T HAVE MY ISSUE RESOLVED...

 

i'M OVERSEAS AND TRYING TO CALL MY VOICEMAIL FROM A LANDLINE.

WHEN I CALL MY OWN NUMBER, I GET AN ERROR MESSAGE - NO VOICEMAIL.

This "Dale" would not stop telling me to do it from my cellphone

My cellphone service is not available outside the US - it doesn't even connect

ARROGANT!!

 

Time to switch providers?

 

ACE - Sage

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118.3K Messages

6 years ago

If you are a prepaid customer you have no access and cannot manage your Account from “overseas”.   Using a landline is possible from Canada and Mexico.

You can reach your voicemail from your cellphone in the US, Canada and Mexico.  

Sorry, but Dale was correct.  

https://www.att.com/shop/wireless/international/att-prepaid.html

Assuming your prepaid is still active of course.

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