How to setup Identity Monitoring in Active Armor App

When I attempt to add my dark web monitored data, such as an email or phone number etc, I click add and nothing happens. Anybody figure this out?

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ATTHelp

Community Support

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232.8K Messages

6 months ago

Hello @garyd58,

Thank you for reaching out to us. We understand your concern regarding the Active Armor, let's get the help needed.

We recommend you to clear cache cookies ad reinstall the device, follow the steps below when reinstalling:

To set up Identity Monitoring in the AT&T ActiveArmor app, follow these steps:

Open the AT&T ActiveArmor app on your device.
Tap on My Identity.
Tap on Add a company.
Enter the name of the company you want to monitor and tap on Search.
Select the company from the search results.
Enter the required information, such as your email address or phone number, and tap on Add.

http://sm.att.com/e83cee78

We hope this helps, get back to us if you have any other concerns.

Thank you for contacting AT&T Community Forums.

Kevin, AT&T Community Specialist

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garyd58

5 Messages

6 months ago

Kevin, I simply after multiple installs and caches being cleared cannot add the following:
Enter the required information, such as your email address or phone number, and tap on Add.

When I click on any of these: email, phone, passport # etc nothing happens.

I have an iphone 13pro running os 17.2.1

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