New Member
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9 Messages
Can't access free HBO Go with Unlimited Elite
I just upgraded to Unlimited Elite. I downloaded HBO GO app and tried to sign in. I even received a text telling me that I can "start enjoying HBO" with instructions. When I try to sign in, I get the message: We're having trouble verifuying your access to HBO GO with your TV Provider". I selected AT&T Wireless/WatchTV as my provider per the instructions texted to me.
How do I get access to HBO GO???
thelilprincess
New Member
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9 Messages
4 years ago
Ok, after spending 14 hours off and on with this, it's finally resolved. The texted instructions from AT&T doesn't work. After doing a live chat, got someone to walk me through signing in AT&T TV NOW - he walked me through selecting one of the plans but we did not put in an credit card billing info - he wanted me to create an account but when I put in my email address, it said that email already exists but I proceeded with my password. He then did something on his end to add the free HBO. Then I logged into HBO Go selecting AT&T TV (not AT&T Wireless / Watvh TV per texted instructions) and had to create a userid.
Hope this helps someone. But you do need to have someone do this as they have to add it on their end to give you access.
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Susieq890
New Member
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13 Messages
4 years ago
This worked for me, copied from another forum:
ok just got it fixed i was on a call with them. so what you wanna do is go to attwatchtv.com/verify then text that number with the word. then on the web page it will say activate now on that web page you will setup your login info then log in to hbo go with that info you just created. also if your hbo go is like mine it kept trying to log in my att account info that i normally enter so i deleted the app and reinstalled. also choose for provider with hbo , attwireless.
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